How can we help?
The STX Software support team can be reached by phone, email or live chat on our website!
Support Hours:
- 9 AM – 8 PM EST — Monday – Friday
- 9 AM – 5 PM EST — Saturday
- 10 AM – 3 PM EST — Sunday (Emergency Support Only)
For immediate assistance during support hours, please call* 800.766.4778, Opt. 2.
Complete the form below to receive a response within 24 hours.
*Please note: Technical support phone calls or emails for users not subscribed to STX Cloud, STX Beacon, or STX Online Services may result in charges.