STX Software Support

How can we help?

The STX Software support team can be reached by phone, email or live chat on our website!

Support Hours:

  • 9 AM – 8 PM EST — Monday – Friday
  • 9 AM – 5 PM EST — Saturday
  • 10 AM – 3 PM EST — Sunday (Emergency Support Only)

For immediate assistance during support hours, please call* 800.766.4778, Opt. 2.

Complete the form below to receive a response within 24 hours.

*Please note: Technical support phone calls or emails for users not subscribed to STX Cloud, STX Beacon, or STX Online Services may result in charges.

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