Client Cards
Simplify Client Management With Inspire by STX
Streamline your client management with Inspire by STX. Create digital Client Cards and consultation forms, quickly access client details and history, and more to provide your customers with exceptional service while saving you time.
How Our Client Management Software Works for You
Inspire by STX offers client management features that keep all of your clients’ data, preferences, purchase history, and interactions with the business in one convenient place. By leveraging these features, you can enhance customer service and generate sales for your business.
Inspire’s client management software is intuitive, fast, and customizable to fit the unique needs of your business. Whether you run a hair salon, spa, Med spa, fitness studio, barbershop, or tattoo parlor, Inspire by STX has everything you need to make it easier to manage client information efficiently and effectively.
With more than 40 years in the beauty industry, we know how important it is to have features that not only help you run your business better but also give you an edge over the competition.
The innovation and ease of Inspire by STX gives your small business advantages that improve customer satisfaction and communication while transforming the way you manage your business.
How to Start Managing Your Client Data
Getting started with Inspire by STX is easy. Here’s how you can start managing your client data like a pro:
- Sign Up for a Free Demo:Â Visit our website and book a free demo. Our team will guide you through the features and benefits of our software.
- Set Up Your Account:Â Setting up your account is simple. Follow our easy onboarding process to get your business information and client data integrated.
- Start Managing Your Clients: Tailor your Client Cards to capture the information that matters most to your business. Whether it’s contact details, service preferences, or past appointment history, you can customize it all.
The Client Management Features You'll Get
Conveniently Store Contact Information and Preferences
- Keep all client contact details organized in one place.
- Customize preferences for how clients would like to be contacted regarding marketing, notifications, and reminders.
- Easily update and manage contact information as needed.
Create Client Consultation Intake Forms
- Design custom consultation forms with up to 25 questions.
- Use text boxes and checkbox answer formats to log detailed client information.
- Offer non-binary gender identity option for inclusivity.
- Integrate these forms seamlessly with your Client Cards.
Review Upcoming and Past Appointments
- View all upcoming appointments and any booking restrictions or requirements.
- Access past appointments and tickets, along with any service notes.
- Monitor client history to provide consistent and personalized service.
- 5 different locations to store service notes that are all just a click away.
Manage Communication History
- Track all communications between your business and clients.
- Review past messages, emails, and notifications.
- Ensure no communication is missed and maintain a comprehensive record.
Monitor Product Purchase History
- Keep a detailed log of the products clients have purchased, including quantities and purchase dates.
- Identify client buying patterns to inform future recommendations and offers.
- Track who sold the products to understand sales performance.
Loyalty Rewards and Membership Management
- View and manage clients’ loyalty rewards accounts.
- Track active memberships and their benefits.
- Encourage repeat business with personalized rewards and membership plans.
Frequently Asked Questions
How easy is it to transition from my current client management system to Inspire by STX?
Transitioning to Inspire by STX is straightforward. Our onboarding process includes detailed guidance and support to help you import existing client data, set up your custom Client Cards, and train your staff on how to use the software. We aim to minimize downtime and ensure you can start benefiting from Inspire’s features immediately.
Can I customize the client cards to fit the specific needs of my business?
Absolutely! Our Client Cards are highly customizable, allowing you to capture the information that matters most to your business. You can create custom consultation intake forms with up to 25 questions, including text boxes and checkboxes, and integrate them seamlessly with your Client Cards. This flexibility ensures that you have all the necessary data to provide personalized service to your clients.
How does the client management software help with appointment setting and online booking?
Our client management software integrates smoothly with our online booking system, making it easy to manage appointments. You can review upcoming appointments, set booking restrictions and requirements, and ensure clients receive appointment reminders and other notifications. This integration helps streamline your booking process and improves the overall customer experience.
Is the software secure? How do you protect client information?
Inspire by STX employs industry-standard security measures to protect your client data. This includes data encryption, secure user authentication, and regular security audits. We ensure that all client information is stored securely and is only accessible to your authorized personnel, using controls that you can set or change at any time.
Can I track the purchase history and loyalty rewards of my clients?
Yes, our software allows you to monitor detailed product purchase history, including which products clients have bought, when they bought them, and who sold them. Additionally, you can manage clients’ loyalty rewards accounts and active memberships, helping you incentivize repeat business and build stronger client relationships.
CLIENT REVIEWS
What Our Clients Are Saying
The appointment booking features are incredibly intuitive! Training our team was very easy. Plus the reporting is limitless! We particularly love the options around inventory. We’re able to order product without even glancing at our retail shelves!
From appointment scheduling to inventory management, payroll and client tracking, goal setting and more, it is really the breadth and depth of a management software that stands out for me. I can dive into the heart of what’s going on in my business with a minimum of fuss.
One of the things our team loves the most is how efficient the software system works during live play every day in the salon, which is to say that checking people in, changing appointments, checking people out, and adding retail is so easy. We are huge fans!
“The customer service is top-notch! The support staff is beyond patient and will help to solve any issue or confusion you may have. I never have to wait long for help or answers.”
Amanda King
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